Privacy Policy

Privacy Policy of Steiff Georgia LLC

1. Purpose

This Privacy Policy describes the principles and rules for the collection, processing, use, and storage of customers’ personal data by Steiff Georgia LLC (Identification code: 405847268). This document has been prepared on the basis of the Law of Georgia on Personal Data Protection.

This document forms an integral part of the terms and conditions for using the website and services of Steiff Georgia LLC and is mutually binding.

2. Definition of Terms

Company — Steiff Georgia LLC, identification code 405847268, legal address: Georgia, Tbilisi, I. Abashidze Street, No. 70.

Personal data — any information related to an identified or identifiable natural person.

Data processing — any operation performed on data by automatic, semi-automatic, or non-automatic means.

Consumer / Data subject — any natural person whose data is processed.

Consumer’s consent — the expression of the consumer’s will regarding the processing of personal data.

Third party — any natural or legal person or public institution, except for the consumer and the company.

3. Grounds for Data Processing

The company processes the consumer’s personal data in the following cases:

  • When the consumer’s consent exists.
  • For the performance of obligations imposed by legislation.
  • For the provision of services to the consumer.

4. Collected Data

When the consumer places an order, the company collects the following information:

  • First and last name — for identifying the consumer.
  • Phone number — for communication and delivery coordination.
  • City and delivery address — for product delivery.
  • Email address, if provided — for order confirmation and notifications about updates.

5. Use of Data

The collected information is used for the following purposes:

  • Processing and fulfilling the order.
  • Identifying the consumer.
  • Notifying the consumer about the order status.
  • Communicating with the consumer, if necessary.
  • Sending marketing news, offers, and promotions in accordance with legislation.
  • For statistical purposes, in anonymized form, without disclosing individual identity.

6. Data Sharing

The company does not share the consumer’s personal data with third parties, except in the following cases:

  • In cases defined by the legislation of Georgia.
  • For delivery services, for the purpose of fulfilling the order, only to the extent necessary.
  • To law enforcement authorities, if required by legislation.

Third parties are obliged to keep the consumer’s data confidential and secure.

7. Cookies

The company uses Cookies technology to improve the use of the website. Cookies are text files stored on the consumer’s device and help the company personalize the service. Use of the website means consent to the use of Cookies.

8. Data Retention Period

The company stores the consumer’s personal data for no longer than 10 years for the following purposes:

  • For the consideration of legal claims and complaints.
  • For confirming fulfilled contractual obligations.
  • For fulfilling obligations provided by legislation and regulations.

9. Minors

The company’s services are intended for persons over the age of 18. If the company becomes aware that the consumer is a minor, their data will not be taken into consideration. Please notify us about this at:
steiffgeorgia@gmail.com

10. Consumer Rights

The consumer has the right at any time to:

  • Request access to their personal data.
  • Request correction or updating of their data.
  • Request deletion of their data within the limits of the law.
  • Withdraw consent to data processing.

To exercise these rights, please contact us at:
steiffgeorgia@gmail.com or
599 54 27 27.

11. Security

The company uses necessary technical and organizational measures to protect consumers’ personal data from unauthorized access, disclosure, alteration, or destruction.

12. Changes to the Policy

Steiff Georgia LLC reserves the right to make changes to this policy at any time in accordance with the Law of Georgia on Personal Data Protection. The consumer will be notified of any changes through the website or by email.

13. Contact Information

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