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We're here to help. Reach out to us with any questions about your order, our products, or anything else.

Online Order Support

For questions regarding your online order:

See our FAQ's Email Customer Support

General Company Information

Steiff North America, Inc.

24 Albion Road, Suite 220

Lincoln, RI 02865

888-978-3433

Customer Support hours: 9:00 am to 2:00 pm EST, Monday through Friday excluding holidays

Become a Retailer

Are you a licensed retailer interested in selling Steiff products in your store?

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Quick Links

Contact Steiff Club Support Contact Wholesale Customer Service Contact Sales

Media, Press & Promotions

Email or call 888-978-3433

Manufacturer Registration Number

Reg. No. PA 4588 (DE)

Additional Resources

Unfortunately, we are unable to provide information, identification, or valuations on vintage or secondary market Steiff items. The most reputable sources for information concerning older Steiff items are the Steiff Sortiment books by Gunther Pfeiffer, available for purchase through Steiff retailers.

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